Refund policy

• Returns are accepted within 10 calendar days from the receipt of your order.
• The return of your order is only accepted in case of manufacturing defects or if the product is different from what you have selected.

• Returns are not accepted if you change your mind.

• Products purchased on sale cannot be returned.

• The product for return must be accompanied by the receipt, be within its original packaging, and unused.

• To initiate the return of a product, you need to contact us via email at tira.to.jewelry@gmail.com and receive relevant instructions.

• Once we receive the product, we will inspect it, and if a manufacturing defect is identified, we will refund the full amount of your order using the original payment method.

Please note that it may take some time for the return to be processed and reflected in your bank account or credit card.The quickest way to secure what you want is to return the item you have, and once the return is accepted, place a new order for the desired item.

• If there is no information regarding a return, no return can be accepted.

• In the event that you do not collect your package due to your own negligence, no refund will be issued, and the cost of reshipment will be covered by you.

• To modify or cancel an order, please contact us at tira.to.jewelry@gmail.com or via Instagram: tira.to.jewelry.

Personal information for the return:

PayPal Account Holder Name / Cardholder Name - PayPal Account Number or
IBAN Number - Bank Name / Details to issue the refund.

** Transfer fees between banks are divided equally between the customer and the company.

*Note
Special offers are non-refundable.